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Return & Refund
Under normal circumstances, Return & Refund of product is not available excepts:

If any product proves to have been delivered or provided for pick-up in a damaged condition, expired, omitted in the delivery/pick-up, or if a wrong product is delivered/ provided for pick-up. Please login to [My account>order history] for Return & Refund request within 14 days of receipt of the delivery or pick-up.
(Note: Return & Exchange an item is not available for Macau Click & Collect service, please contact Customer Service for assistance.)

Customers can also contact Mannings Online Store Customer Service for the return & refund request via WhatsApp service no: (852) 5423 2088 or by email to CS@mannings.com.hk for assistance.
Hong Kong delivery
Home Delivery
  • FREE delivery to Hong Kong upon net spending of $399 or above.
  • For order amount below $399, $45 delivery fee will be charged.
  • Home delivery in 3 working days at the earliest (actual delivery time will be subject to the notification via SMS & Email).

Click & Collect
  • Customer can enjoy free "Click & Collect" service to Hong Kong store upon net spending of HK$50 or above.
  • Over 250 "Click & Collect" stores are available.
  • Collect at store in 2 working days at the earliest (pick-up notification will be sent via SMS & Email).
Macau delivery
Click & Collect
  • Customer can enjoy free Click & Collect service to Macau store upon net spending of HK$100 or above.
  • Collect at store in 3 working days at the earliest (pick-up notification will be sent via SMS & Email).
  • Some free gift promotions are not applicable to Macau delivery, please refer to the terms and conditions for more details.

Kobayashi Netsusama Icy Cool Towel (Big) 4pcs

by Kobayashi

$34.90

Hong Kong
Home Delivery | Click & Collect

4pc    Item code  455485   

    Used to hang on neck under high temperature environement, effectively lower 3℃ of skin Temp.
    Extralarge size of cool towel (46x23cm)
    Instant cooling effect, no further procedure needed before use.
    Individual package, convient to carry and hygenic to use.


Origin

Japan

Product Description

Extralarge size of Cool Towel, used to hang on neck under high temperature environment. Effectively lower skin Temperature by 3ºC.
Cooling ingredient diffused towel, instant cooling once apply.
Infividual packing of onceoff usage towel, conient to carry and hygenic to use.

Unfold the towel after removing it from the individual pack. It should be worn around your neck.
(can be refrigerated for a more intense cooling sensation result. Will not be frozen)
Avoid tightening and knotting around your neck or other parts of your body.
Do not use while sleeping

Returns & Refunds


Under normal circumstances, Mannings would not accept any request for return or refund of Products.


If any product proves to have been delivered or provided for pick-up in a damaged condition, expired, omitted in the delivery/pick-up, or if the wrong Product is delivered/ provided for pick-up, please login to Mannings.com.hk>My account>order history>looks up the transaction and raise the refund request within 14 days of receipt of the delivery or pick-up. Customer can also contact our Customer Services for the return request by sending email to CS@mannings.com.hk.


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