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Return & Refund
Under normal circumstances, Return & Refund of product is not available excepts:

If any product proves to have been delivered or provided for pick-up in a damaged condition, expired, omitted in the delivery/pick-up, or if a wrong product is delivered/ provided for pick-up. Please login to [My account>order history] for Return & Refund request within 14 days of receipt of the delivery or pick-up.
(Note: Return & Exchange an item is not available for Macau Click & Collect service, please contact Customer Service for assistance.)

Customers can also contact Mannings Online Store Customer Service for the return & refund request via WhatsApp service no: (852) 5423 2088 or by email to CS@mannings.com.hk for assistance.
Hong Kong delivery
Home Delivery
  • FREE delivery to Hong Kong upon net spending of $399 or above.
  • For order amount below $399, $45 delivery fee will be charged.
  • Home delivery in 3 working days at the earliest (actual delivery time will be subject to the notification via SMS & Email).

Click & Collect
  • Customer can enjoy free "Click & Collect" service to Hong Kong store upon net spending of HK$50 or above.
  • Over 250 "Click & Collect" stores are available.
  • Collect at store in 2 working days at the earliest (pick-up notification will be sent via SMS & Email).
Macau delivery
Click & Collect
  • Customer can enjoy free Click & Collect service to Macau store upon net spending of HK$100 or above.
  • Collect at store in 3 working days at the earliest (pick-up notification will be sent via SMS & Email).
  • Some free gift promotions are not applicable to Macau delivery, please refer to the terms and conditions for more details.
Hong Kong
Home Delivery | Click & Collect

150g    Item code  123299   

    Contains natural moisturizing ingredients, Ceramide and amino acids, the ultimate water storage formula
    Plant-derived cleansing ingredient
    Easily-created fine lather that leaves skin moist and smooth


Origin

Japan

Product Description

Softymo's first mild care cleansing series. Silky texture, gently cleanses fragile skin. Contains natural moisturizing ingredients Ceramide, amino acid and plant-based mild cleansing ingredients, which are gentle and mild, leaving the skin moist and soft after use.

Skin Type

All Skin Type

Ingredients

Water, myristic acid, glycerin, stearic acid, potassium hydroxide, lauric acid, PEG-32, PEG-6, cocoylglycine K, laureth-7, glycol distearate, serine, isostearic acid, glyceryl stearate, ceramide NG, ceramide NP, Polyquaternium-39, Sodium Benzoate

Squeeze the facial cleanser on the palm, add water and rub until foamy, massage gently all over the face, then rinse off with water.

Returns & Refunds


Under normal circumstances, Mannings would not accept any request for return or refund of Products.


If any product proves to have been delivered or provided for pick-up in a damaged condition, expired, omitted in the delivery/pick-up, or if the wrong Product is delivered/ provided for pick-up, please login to Mannings.com.hk>My account>order history>looks up the transaction and raise the refund request within 14 days of receipt of the delivery or pick-up. Customer can also contact our Customer Services for the return request by sending email to CS@mannings.com.hk.


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